Question 1

Which areas do you cover?

Accepted Answer

ICI Architecture Studio delivers architectural services across the UK and international. We have projects as far as Mustique Island as well as the Middle East!

Question 2

How many design changes are included?

Accepted Answer

Our freedom to be flexible approach allows you to make any changes and explore multiple options!   Once you are completely happy we will prepare and submit your planning application on your behalf!   You can accesss the virtual reality of your proposals 24 hrs a day and no software required!

Question 3

I have an idea but not sure how or where to get started?

Accepted Answer

Dont worry you are not alone! Lots of our clients approach us with either an idea or a list of things they dont like about their current house or space!    During our free initial consultation we discuss your ideas, share ideas and start to develop a brief to solve your problems!

Question 4

Do we charge extra for Virtual Reality?

Accepted Answer

No! At ICI Architecture Studio we are deliberately different in everyway! All of our proposals are designed in 3D using VR to ensure that we bring your vision to life!   We like to call it see it, experience it before you get started!   Need to make a slight adjustment? no problem our freedom to be flexible approach allows you to make any adjustments required!

Question 5

Do we need to pay for any specialist software?

Accepted Answer

Absoluteley No!   ICI Development Group will priovide you with access to all the tools you need at no extra cost!    You can view our 3D models in the office or the comfort of your own home without having to pay the expensive software fees!

Question 6

Do you charge for initial consultations?

Accepted Answer

All of our initial consultations are FREE of charge with no obligation to use our services.    Our intitial consultations are designed to be a fact finding session.    We will discuss and formalise a project brief and advise on the appropriate route for your project.    We will identify any particular styles or requirements that you are looking for.    We will answer any questions you may have!

Question 7

What other professionals may I need?

Accepted Answer

Every project is completelty different but during our initial consultation we will advise you further.    Typical additional professionals include Structural Engineers etc.

Question 8

Is ICI Architecture Studio regulated?

Accepted Answer

ICI Architecture Studio is regulated by our awarding body CIAT (Chartered Institute Architectural Technologists) as well as the Good Business Charter, demonstrating our commitment to providing exceptional service for all of our clients.

Question 9

What happens during the initial consultation?

Accepted Answer

Our initial consultations are completely free of charge and is an opportunity to discuss your ideas and how we can help turn your vision into reality.   Our sessions are impartial and we will always provide you with factual advice and what our recommendations would be to allow you to make your own informed decisions.   We would ask you to provide copies of any title deeds connected with the property or land for us to review.

Question 10

How do we calculate our fees?

Accepted Answer

At ICI Architecture Studio our fees are very competitively priced and provide exceptional value for money. We offer our best rate guarantee - meaning that you will always get our fees at the best possible rates in comparison to our comparison sites.   We understand fees are important for our clients and pride ourselves on being open and transparent with us all of our fees are fixed meaning the price that you are quoted is the price you will pay no extra fees or hidden costs!

Question 11

What is my role in the design process?

Accepted Answer

At ICI Architecture Studio we work closely with you to ensure that your vision is turned into reality.   Our clients have complete flexibility as to how much involvement they would like to be with the process - some have mood boards already prepared others simply need a helping hand on how to address their issues.    We have a range of different methods such as Pinterest boards to share your ideas!

Question 12

I have or looking to purchase a listed building can we help?

Accepted Answer

The short answer -Yes!  We also have a number of articles that explains the process with listed buildings and conservation areas!

Question 13

How do I check the progress of a planning application?

Accepted Answer

To check the progress of a planning application please visit the local authorities website and select planning.    Please enter the reference number on your confirmation letter from us.    The status of your planning application will then be displayed.  
Any questions or querys please email team@iciarchitecture.co.uk

Question 14

What is the current timescales for a planning application to be processed?

Accepted Answer

Local Authorities across the UK are experiencing siginifcant delays with processing planning applications with some local authorities reporting delays of over 12 weeks minimum for a decision to be made.    At ICI Architecture Studio we deliver projects across the UK and internationally as well.   Rest assured each day we are in contact with local authorities requesting for planning updates for our clients so you don't have to chase.    We will provide you with updates as soon as we recieve updates from a local authority.

Question 15

What happens if my planning application is refused?

Accepted Answer

Every effort is made to try and secure a positive outcome however this can never be guaranteed! Unfortunately no Architectural provider can guarantee planning consent!   If the worst is to happen we do have a couple of options:    1) Withdraw an application and resubmit - Free of charge.    2) Appeal a planning application through the planning inspectorates

Question 16

What payment methods do you accept?

Accepted Answer

We accept BAC's transfer, all major credit and debit cards including Amex.

Question 17

Why do we carry out credit checks?

Accepted Answer

ICI Architecture Studio trading name of ICI Development Group undertakes credit checks to verify clients details to ensure that the information that we are provided with is accurate and correct.    We may use this information to prevent fraud, money laundering, managing credit and credit related accounts and facilities and recovering debt.    We will check your details with fraud detection agencies and if false or inaccurate information is provded and fraud is identified, details will be passed to fraud prevention agencies.

Question 18

What is your payment terms?

Accepted Answer

All invoices are to be settled within 14 days of issue not reciept.  Please note we are unable to process any planning applications, building regulations applications until outstanding accounts are paid in full.    A full copy of our terms of service and payments & collection policy is displayed on our 'legal stuff' section at the bottom of the page.

Question 19

What happens if our accounts are overdue?

Accepted Answer

ICI Development Group will provide a reminder before the due date of any invoices and in the rare event that an account is overdue.    Please note in accordance with our terms of service we will charge interest and late payment surcharges on any overdue accounts. Interest is charged on a daily rate until the full balance has been paid in full.    Accounts that are overdue by 30 days will be automatically passed to debt collection services for processing and any additional surcharges will be applied by the collections provider.    www.iciarchitecture.co.uk/thelegalstuff

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